Returns & Exchanges at Luxus
We take pride in the craftsmanship of our home collections and offer a 30-day return window for items in their original condition. If your new interior piece does not perfectly complement your space, we are committed to making it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully repackage your items in their original Luxus boxing and protective materials to ensure safe transit.
Schedule a Pickup
Print your prepaid shipping label and schedule a complimentary courier collection or drop the package at an authorized location.
Receive Your Refund
Once our quality control team inspects the returned furniture or decor, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing